At AEROARTLY, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website or use our services.
Information We Collect
We collect personal information when you visit our website, make a purchase, or engage with us in other ways. We will only collect and use the necessary personal information to fulfill our legal obligations and support our business operations. The types of personal information we may collect include:
· Name
· Email Address
· Mailing Address
· Phone Number (necessary for shipment processing)
· Payment Information (such as credit card details)
When ordering or registering on our site, you may be asked to provide some or all of the above information. However, you may also visit our site anonymously.
How We Use Your Information
The information you provide will be used for the specific purposes stated at the time of collection and as permitted by law. Your data may be used in the following ways:
· Personalization: To enhance your shopping experience and better respond to your individual needs.
· Site and Service Improvements: To continually enhance our website and offerings based on your feedback.
· Customer Service: To assist with customer service inquiries and address your support needs.
· Transaction Processing: To execute payments and deliver products or services.
· Promotions and Surveys: To administer contests, promotions, surveys, or other site features.
· Marketing Communications: To send periodic emails (order updates, company news, product information) and SMS messages related to marketing and promotions.
Note: If you opt into receiving marketing communications, you can unsubscribe at any time.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and while we take all reasonable steps, we cannot guarantee absolute security.
Disclosure to Third Parties
We do not sell, trade, or transfer your personal information to third parties. We may, however, share it with trusted partners who assist us in operating our website, processing payments, delivering services, or sending updates—provided these third parties agree to maintain confidentiality. We may also release information if required to comply with the law or protect our legal rights or safety.
Non-personal information, such as aggregated data, may be shared with third parties for marketing or advertising purposes.
Legal Basis for Processing Personal Information (EEA Users)
If you are in the European Economic Area (“EEA”), we process your personal data under the following legal bases:
· Consent: With your consent (Article 6(1)(a) of the GDPR).
· Contractual Necessity: To perform a contract or pre-contractual steps (Article 6(1)(b)).
· Legal Obligation: When required to comply with a legal obligation (Article 6(1)(c)).
· Legitimate Interests: For our legitimate business interests (Article 6(1)(f)).
You may withdraw consent at any time by contacting us at aeroartly@outlook.com, without affecting the lawfulness of processing prior to your withdrawal.
Your Rights
You have the right to:
· Access: Request a copy of your personal information.
· Rectify: Correct any inaccurate or incomplete information.
· Delete: Request the deletion of your data (subject to legal obligations).
· Restrict or Object to Processing: Limit or object to how we process your information.
· Data Portability: Receive your personal information in a structured format, or have it transferred to a third party.
· Lodge a Complaint: With a competent data protection authority.
We take reasonable steps to ensure your information is accurate and up-to-date.
How We Protect Your Information
You are responsible for maintaining the confidentiality of your username and password. We recommend using strong passwords and changing them regularly. For added protection, we offer a secure server for your transactions.
Sensitive information (such as credit card details) is transmitted via Secure Socket Layer (SSL) encryption, processed securely by our payment gateway providers, and is not stored on our servers. We also undergo daily security scans by McAfee Secure to protect your online experience.
Use of Cookies
Yes, we use cookies to enhance your experience. Cookies are small files that our website transfers to your computer's hard drive through your web browser (if allowed by your settings). They help us remember your preferences, process shopping cart items, and improve site functionality.
You can disable cookies through your browser settings, but some services may not function properly without them. We also use Google Analytics to analyze website usage and improve our offerings. Google may transfer data to third parties if required by law.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax or accounting purposes).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at aeroartly@outlook.com.